Print
Share page with AddThis

Coronavirus/Hurricane Update-Power Restoration, Travel Advisory Changes, Cooling Center Change & Detailed Case Data

Posted on: August 11, 2020 - 11:13pm

August 11th – Highlights from the CT DPH report as of 8:30 p.m. Monday August 10th versus Sunday’s report:

  • Wilton: no additional cases reported. 
  • Statewide: test positive rate was 1.4%. 
  • Hospitalized Patients: Statewide, 6-net patient increase. Fairfield County, 3-net patient increase.  
  • Deaths: Statewide, no deaths.

Power Restoration:   As of 11:00 p.m., 1,524 Eversource customers had their power restored today.  222 customers are still without power. Crews are still working.  We expect to see fewer outages in the morning.  We will continue to actively engage with Eversource until all customers have power restored.   

Water, WiFi and Comstock Internet/Electronics Charging: All services continue to be available.

Cooling Center: The cooling center has been closed. Please contact Social Services if you need assistance. 

Detailed Case Data:

The CT Data Center reported the following for Wilton as of 8:30 p.m. August 10th and versus the dates prior to the start of Phase 1 and Phase 2:

  • 243 cases, 36 additional since June 16th and 43 since May 19th.
  • 2,974 residents tested, 1,824 since June 16th and 2,204 since May 19th
  • 3,962 tests performed, 2,510 since June 16th .
  • 42 deaths, 1 since June 16th and 5 since May 19th.

CT DPH reported the following for Fairfield County and Statewide as of 8:30 p.m. August 10th:

  • 18,081 cases, 1,700 additional since 6/16      50,684 cases, 5,255 additional since 6/16
  • 1,409 deaths, 57 additional since 6/16           4,444 deaths, 225 additional since 6/16
  • 24 hospitalized, 44 less than 6/16                   70 hospitalized, 116 less than 6/16

“You have to have responsibility for yourself but also a societal responsibility that you’re getting infected is not just you in a vacuum.” Dr. Anthony Fauci, director of the National Institute of Allergy and Infectious Diseases and member of the White House Coronavirus Task Force. 

If you have any questions, the fastest way to reach me is through email at lynne.vanderslice@wiltonct.org.  If you tag me on Facebook, it may get lost within the high volume of notices I receive.   

Thank you and please excuse typos during this time period.

Lynne Vanderslice

First Selectwoman

Comstock WiFi Access and Charging Stations:

  • Weeknights open from 4:30 p.m. to 8:30 p.m.  
  • Saturday and Sunday from 9:00 a.m. to 5:00 p.m. 
  • Sign-up via e-Trak or by calling (weekdays) or visiting Comstock if you can’t access e-Trak.  
  • Walk-ins are allowed, if space is available.
  • You must wear a mask and complete a contact form.
  • Bring your devise and extension cords.
  • Socially distant tables and chairs provided.
  • Staff will be onsite
  • No bathrooms.
  • No air conditioning

Information Provided by Altice (Optimum):

Service Restoration:  Trouble Shooting Tips 

Once power has been restored to your home, your Optimum services should be back up and running.   If you experienced a loss of power, it is best to restart your equipment using the following steps:

  • Unplug your equipment from its power source.
  • Wait 30 seconds.
  • Plug your equipment back into the power source.

If your service does not return after restarting, it is possible that: 

  • The power that feeds our network in your area comes from a different commercial power source than the power that feeds your home or business location or there is another issue relating to network power that needs to be addressed.   We are coordinating with the electric companies to identify these issues and ensure prioritization of repair or restoration. 
  • There is damage to the Optimum network, like a downed utility pole or wire break, and our crews are proactively working to rectify this type of damage to restore service.

We have created the opportunity for customers check on service status online by doing the following:  

  • Go to optimum.net/support/outage and sign in with Optimum ID and password. Next, under Support, located in the upper right corner, click "Service status"

Report Service Issues:

If you are experiencing a service issue, we have created four channels for you to advise us of your issue.  Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:

Request A Credit:

Customers may submit a request for a credit by completing the information at optimum.net/support/request-a-credit